Payment Policy

PAYMENT POLICY

Last updated: July 5, 2026

Secure Payments (SSL Encryption)

lindenandhale.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology encrypts sensitive information, including passwords and credit card numbers, during your online transactions. All forms on our site are secured with SSL technology, so your personal information stays safe and protected.

You can verify that your connection is secure by looking for the closed padlock icon in your web browser and by checking that the site address begins with "https".

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Klarna
  • UnionPay

All prices in our store are listed in US dollars (USD). Please see our Shipping Policy for more information about shipping: https://lindenandhale.com/policies/shipping-policy

When You Are Charged

Your payment method is charged at the time you place your order. Once your payment has been processed, you will receive an order confirmation by email. If we are unable to accept or fulfill your order for any reason, you will be refunded in full to your original payment method.

PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around cardholder data and reduce payment fraud. All payments in our store are processed through PCI DSS-compliant payment providers.

Your Payment Information

Your full card number is never accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details and the last 4 digits of your card.

We don't like it when someone shares our personal information without permission — and neither do you. That's why we do not rent, sell or share your personal information with anyone.

Our Privacy Policy explains in detail how your personal information is collected and how it may be used: https://lindenandhale.com/policies/privacy-policy

Contact Information

Store name: Linden and Hale

Company name: T.V. Ecom

Company Address: Brink van Pietje Bell 13, 2641BG, Pijnacker, The Netherlands

Warehouse Address: 3000 Raintree Dr, Dover, DE 19901-7919, USA

Company nr.: 42075023

Email: info@lindenandhale.com

Our customer service is available from Monday to Friday | 09:00 – 17:00 (ET)

Weekends | 11:00 – 16:00 (ET)

We aim to respond to your inquiries within 24 hours.